Rama Dairy

Privacy Policy

Last updated: June 2026

Welcome to Rama Dairy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our mobile application or website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

When you register, place an order, or subscribe to our daily milk and dairy delivery services, we may collect the following information:

• Personal identification details (Name, Phone number, Email address).
• Delivery location details (Complete address, House/Flat number, Landmark, City).
• Account and wallet balance details, transaction history, and order preferences.
• Device and location data (GPS coordinates for delivery verification and service availability).

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your one-time orders and daily routine subscriptions.
• To manage your user account, wallet balance, and authenticate login sessions securely via OTP.
• To communicate regarding order status, delivery slots, updates, and customer support.
• To improve our delivery routes, service quality, and app performance.

3. Data Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is restricted to authorized personnel and systems required to fulfill your orders.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. Your data is strictly utilized within Rama Dairy operations and delivery personnel to ensure seamless doorstep fulfillment.

5. Your Rights

You have the right to access, update, or delete your personal profile information directly through the app settings or by contacting our customer support team.

6. Changes to This Privacy Policy

Rama Dairy reserves the right to update this privacy policy at any time. Any changes will be posted directly on this page with an updated revision date.

7. Contact Us

If you have any questions about this Privacy Policy, please reach out to us through our mobile application or via our support channels.